Talkalo support
& product guide.

Supported languages and calling destinations

Language options include Chinese, English, Spanish, Japanese, Korean, French, German, Portuguese, Arabic and Thai. Phone and link calls have a broader language catalog; the available choices depend on the conversation mode.

A translation language is different from a calling destination. Support for a language does not mean you can call every country where it is spoken. Check the destination and rate in the phone dialer before calling.

Choose both speakers’ languages in the app before starting. AI voice availability can differ from translation language availability; check the voice picker for your selected language.

How credits and Talkalo Pro work

Talkalo uses credits for translated calls and conversations. Phone call rates depend on the destination and connected duration; ringing and preparation time are not charged. Voice and video links charge the host for the time both participants are in the call. Face-to-face translation uses session duration.

Talkalo Pro subscriptions provide recurring credits and include a second number for incoming calls, subject to availability. Incoming calls require an active Pro subscription and use credits. Pro subscribers can buy additional credit packs; a subscription does not provide unlimited translated calling.

Plan credits expire at the end of their credit period. Purchased credit packs do not expire and remain usable after a subscription ends. Introductory credits, if offered, are shown in your app balance.

Review the current subscription price, renewal terms, credit balance and destination rates in the app before purchasing or calling. Store prices vary by region. Manage or cancel an Apple subscription in your Apple account’s subscription settings; deleting Talkalo data does not cancel it.

Translate calls to your existing phone number

Incoming translation uses a Talkalo receiving number included with an active Pro subscription. Choose from the countries and numbers offered in the app; availability depends on inventory and eligibility. Someone can call that number directly without installing Talkalo.

To receive calls made to your existing mobile number, your carrier must support forwarding to the Talkalo number. Carrier forwarding can incur additional charges, including international or long-distance charges. Confirm eligibility and fees with your carrier.

1. Activate your receiving number

   Open Me → Incoming translation, choose an available number and enable incoming calls.

2. Verify your existing number

   Use the number-management flow to verify your mobile number, then select it in the forwarding guide. Verifying outgoing caller ID alone does not forward incoming calls.

3. Set up forwarding with your carrier

   Follow the app’s guide and complete the change in your iPhone or carrier settings. Talkalo cannot change your carrier’s forwarding rules for you.

4. Test, then manage forwarding separately

   Use the app’s forwarding test where supported, or call your existing number from another phone. Before releasing or changing your Talkalo number, or letting Pro end, turn forwarding off with your carrier and confirm your normal phone rings. Pausing incoming calls in Talkalo does not turn carrier forwarding off.

Devices, internet and conversation limits

The host uses the Talkalo iPhone app. For phone calls, the other person answers a regular mobile or landline call. For voice or video links, the guest joins through a supported browser without installing Talkalo. Face-to-face mode uses one shared iPhone.

Speech recognition and translation need an internet connection and microphone access. Both participants need internet access for a link call; video also needs camera access. Talkalo is not an offline translator.

Sharing an invitation through WhatsApp, WeChat or another messaging app starts a separate Talkalo call. Talkalo does not translate an existing WhatsApp, WeChat or FaceTime call. Translation and synthesized speech can make mistakes; use the original text and bilingual captions to check important details.